Frequently asked questions
Short answers to the questions buyers, tenants and landlords ask us most.
Before a property goes live we check the title at the land office or the tenancy record with the owner, confirm the seller or landlord is who they say they are, and hold a signed mandate.
No. Enquiries and viewings are free. Fees are agreed in writing only when a sale or tenancy is concluded.
Yes, on most estate plots. The schedule is written into your agreement and every payment is receipted and visible in your client portal.
Typically two to four months after the final payment, depending on the land office. You can follow each stage in your client portal.
Fees follow the standard scale and depend on the property value and purpose. A registered valuer quotes before any work starts.
A percentage of rent collected, agreed in your management mandate. There is no fee on vacant units.
English, Luganda and Kiswahili in person; this website is available in six languages.